1. Shipping Locations

We currently ship to the following regions/countries: [List applicable countries or regions].

2. Processing Time

• Orders are typically processed within [Insert number] business days after payment is confirmed.

• Processing may take longer during public holidays, seasonal sale periods, or high-volume periods.

3. Shipping Methods & Delivery Time

We use one or more of the following shipping methods: [Insert courier/shipping partner names, e.g., BlueDart, FedEx, India Post, etc.].
Estimated delivery times:

• Standard shipping: [Insert number]–[Insert number] business days.

• Express shipping (if offered): [Insert number]–[Insert number] business days.
  These are estimates only; actual delivery may vary due to unforeseen factors (customs, weather, courier delays).

4. Shipping Cost

• Shipping costs will be calculated and displayed at checkout based on your location, shipping method selected, and order weight/size.

• Free shipping may be offered for orders above a certain value ([Insert amount]) or as a promotion.

5. Order Tracking

Once your order has shipped, we will send you a shipping confirmation email with tracking details (if available).

6. Delivery Issues

• If your package is lost, damaged or delivered incorrectly, please contact us at [Insert Email] with your order number and details. We will work with the shipping provider to investigate.

• We are not responsible for delays caused by customs, natural disasters, strikes, or other force-majeure events beyond our control.

7. Incorrect Address or Non-Delivery

• Please ensure that your shipping address is accurate and complete at the time of order. We cannot be held responsible for non-delivery due to incorrect/incomplete address provided by you.

• If you fail to accept delivery (e.g., due to absence) and the courier returns the package to us, you may be responsible for the cost of re-shipment.

8. International Shipping (if applicable)

• For orders shipping internationally, you are responsible for any customs duties, taxes, or import fees imposed by your country. These are separate from shipping charges and must be paid by you.